Company Policies

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Cancellation Policy

As a Client you have the right to cancel the agreement during the first fourteen days after

your lesson fee has been paid. If You change your mind and decide you don’t want to have

the lessons anymore, you can notify the Company in writing of your decision to cancel the

agreement. All lessons that have not taken place, will be refunded.

 

We will make the reimbursement without undue delay and not later than 14 days after the day on which you

have informed us about your decision to cancel this contract. We will make the

reimbursement using the same means of payment as you used for the initial transaction,

unless you have asked otherwise. In no case fees will incur as a result of the reimbursement.

 

If, as a Client, you decide to discontinue the Lessons after the fourteen day period, a written

notice of not less then four weeks is needed to terminate the agreement. If the agreement

is cancelled with insufficient notice, you will be liable to pay fees for those Lessons not

taken during the notice period. No refund will be given for lessons that are planned during

the notice period. A £50.00 cancellation fee is requested.

 

Fees

The fee for the trial lesson must be paid before the trial lesson takes place. If You decide to

continue the lessons, bookings are possible for five or ten lessons. Fees must be paid for this

in full before the first lesson takes place.

 

Lesson fees are subject to annual review. If lesson prices are increased, the Company will

give the Client at least one month’s notice. The new lesson price will start at the renewel of

your lessons. You have the right to not renew the lessons.

 

Missed Lessons

We have a 24h cancellation policy in the event a Lesson has to be cancelled. Any Lesson

missed by the Student with less then 24h notice shall be paid for, unless the circumstances

were very exceptional or unless this has been agreed otherwise with the Tutor.

If the Tutor is not available to teach a scheduled Lesson, the Lesson will be rescheduled to a

different day.

 

Limitation of Liability

a) If the Teacher fails to comply with the terms of this agreement, he/she is

responsible for loss or damage you as Client suffer that is a foreseeable result of the

Teacher’s breach or his/her negligence, but is not responsible for any loss or

 

damage that is not foreseeable.

 

b) If the Lessons are due to be performed at the Student’s home, the Teacher is

responsible for any damage caused by him/her to that property. Our teachers are

advised to have a legal liability insurance.

c) The Teacher does not in any way exclude or limit his/her liability for death or

personal injury caused by its negligence, fraud, or fraudulent misrepresentation.

 

 

General

a) Neither party shall be liable to the other party for any breach by the other of any of

the terms and conditions herein occasioned by any act of God, war, revolution, riot,

civil disturbance, strike, lock-out, food, re or other cause not reasonably within the

control of such party.

b) You as Client undertakes not to make photocopies of any music.

c) Examination entries, festivals, competitions or otherwise will only be entered if

You and the Teacher are in agreement. Any entry fees, accompanist fees and other

fees will be paid for by the You as our Client.

d) The Client is responsible for the insurance of the Student’s instrument.

e) In the interests of the Student’s well-being whilst in the Teacher’s care, the

Company and the Teacher must be informed of any medical or other condition

affecting the Student.

f) If the Student is under eighteen, the Student’s parent or guardian gives permission

for the Teacher to teach the Student.

 

This agreement is subject to the conditions printed overleaf and may only be varied

with the written agreement of both parties.

 

Group Lessons

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Privacy Policy

This website privacy policy describes how Marie De Bry Arts Academy Ltd Registered in England and Wales with company registration no: 10336324 protects and makes use of the information’s you give the company (Marie De Bry Arts Academy Ltd) when you use this website. 

 

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy. 

 

This policy is updated from time to time. The latest version is published on this page. 

 

This website privacy policy was updated on 01/11/2016 

 

If you have any questions about this policy, email us at admin@marieartsacademy.com or write to 78 York Street, Marylebone, London W1H 1DP (Admin office Only) 

 

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website www.marieartsacademy.com

 

We also collect information to better understand how visitors use this website and to present relevant information to them. 

 

We collect information such as names, contact information including email address and demographic information including postcode, preference of musical instrument, interests and other information relevant to client inquiries, offers, and surveys. 

 

Collecting this data helps us understand what you are looking to achieve with Marie De Bry Arts Academy Ltd. Thereby, enabling us to deliver a better-quality products and services. 

 

Specifically, we may use data

  • For our own internal records

  • To improve the services we provide

  • To contact you in response to a specific inquiry

  • To customise the website for your easy access

  • To send you emails about services, offers, and other things that might be relevant to you (we promise to never spam you)

  • To contact you via email, telephone, email with information regarding your music progress and experience.

 

Cookies

 

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website. 

 

Cookies allow websites and application to store your preferences in order to present content, options or functions that are specific to your needs. They also enable us to see information about how many people use the website and what pages they tend to visit. 

 

Cookies do not provide us access to your computer or any information about you, other than that which you choose to share with us. 

 

You can use your cookie setting to determine how our website uses cookies. If you do not want our website to share cookies on your computer or device, you should set your web browser to refuse cookies. 

 

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you. Unless you have changed your browser to refuse cookies, our website will use cookies when you visit it. 

 

Controlling information about you

 

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.

 

Any personal information we hold about you is stored and processed under our data protection policy, in line with the data protection act 1998. 

 

Security

 

We will always hold your information securely. 

 

We will also do our best to protect your personal data once we have your information. 

 

To prevent unauthorised disclosure or access to your data, we have implemented a physical and electronic security safeguards. Unfortunately, the transmission of information via the internet is not always completely secure and therefore transmission is at your own risk.

 

Our website www.marieartsacademy.com may contain links to other websites: Please note that we have no control to other websites linked to ours if you provide information to a website to which is linked ours, we are not responsible for the protection and privacy. 

 

Access to your information or records

 

We give you the right to access your information held by us. Your right of access can be exercised in accordance with the Date procuration Act 1998.

 

Any access request may subject to a fee of £15.00 to meet our cost in providing you with details of the information we hold about you.

 

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I'm Just Amazed

"My 6-year-old daughter started piano lessons with Marie De Bry Arts Academy. She has progressed over the past few weeks. I’m just amazed! Keep up the good work guys."

Sarah P