Marie De Bry Arts Academy Ltd ("Marie De Bry Arts Academy", "we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy describes how we collect and use personal information when you use our website, www.marieartsacademy.com. By using our website, you consent to the practices described in this policy.

Information We Collect

We collect and process various types of personal information to provide you with our services and improve your experience on our website. This information includes:

• Names and contact details, including email addresses.

• Demographic information such as postcodes, preferences for musical instruments, and interests.

• Information provided in client inquiries, offers, and surveys.

Payment Information

We value your security, which is why we have chosen a trusted third-party company called Stripe to securely process payment details when you make payments on our website. Stripe is a widely recognized and reliable payment processing service that follows strict security protocols to ensure the protection of your payment information.

How We Use Your Information

We use the collected information for the following purposes:

• To better understand your needs and provide high-quality products and services.

• To respond to specific inquiries and provide information regarding your music progress and experience.

• To customize our website and offer relevant content based on your preferences.

• To send you emails about our services and offers, ensuring they are relevant to you.

• For internal record keeping and to improve the quality of our services.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files that allow our website to recognize your device when you visit different pages. You can manage your cookie settings to control how our website uses cookies. However, please note that disabling cookies may impact the functionality of some pages and services on our website.

Data Security

We are committed to keeping your personal information secure. We have implemented physical and electronic safeguards to protect your data. However, please be aware that transmitting information over the internet is not completely secure, and you acknowledge this risk when using our website.

Links to Other Websites

Our website may contain links to external websites. Please be aware that we have no control over the privacy practices of these websites. If you provide information to a linked website, we are not responsible for its protection and privacy.

Your Rights

You have the right to access the personal information we hold about you. If you wish to exercise this right, a fee 

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Cancellation Policy

As a client, you have the right to cancel the agreement during the first fourteen days after your lesson fee has been paid. If you decide to cancel within this period, you can notify the Company in writing, and any lessons that have not taken place will be refunded.

We will make the reimbursement if you had paid for a block of lessons in advance without undue delay and not later than 14 days after the day on which you have informed us about your decision to cancel this contract. If, as a client, you decide to discontinue the lessons after the fourteen-day period, a written notice of not less than four weeks is needed to terminate the agreement. If the agreement is canceled with insufficient notice, fees for lessons not taken during the notice period will apply. No refund will be given for lessons planned during the notice period, and a £50.00 cancellation fee is requested.

Fees

The fee for the trial lesson must be paid before the trial lesson takes place. If you decide to continue with lessons, bookings for five or ten lessons are possible. Fees must be paid in full before the first lesson takes place. Lesson fees are subject to an annual review, and if prices increase, the Company will provide at least one month's notice. The new lesson price will start upon the renewal of your lessons, and you have the right to choose not to renew.

Missed Lessons

We have a 24-hour cancellation policy in place. Any lesson missed by the student with less than 24 hours' notice shall be paid for, unless circumstances were exceptional or agreed otherwise with the tutor. If the tutor is unavailable for a scheduled lesson, the lesson will be rescheduled to a different day.

Limitation of Liability

a) The Teacher is responsible for foreseeable loss or damage caused by breach or negligence, but not for unforeseeable loss or damage.

b) If lessons are performed at the student's home, the Teacher is responsible for any damage caused to that property.

c) The Teacher's liability is not limited for death, personal injury, negligence, fraud, or fraudulent misrepresentation.

General

a) Neither party is liable for breaches due to uncontrollable causes.

b) Photocopying of music is prohibited.

c) Examination entries, festivals, competitions, etc., will only be entered with agreement.

d) Client is responsible for insurance of the student's instrument.

e) Medical conditions affecting the student must be informed.

f) Parent or guardian consent is required for teaching students under eighteen.

Policy Updates

This policy may be updated from time to time. The latest version will be published on our website. This Privacy Policy was last updated on 01/11/2016.

Contact Information

If you have any questions about this policy, wish to exercise your rights, or need to contact us for any reason, please reach out to us at admin@marieartsacademy.com or write to us at 78 York Street, Marylebone, London W1H 1DP (Admin office Only).

We appreciate your trust in Marie De Bry Arts Academy Ltd and value your privacy. Your peace of mind is important to us, and we are committed to safeguarding your information.

 

If you have any questions about this policy, email us at admin@marieartsacademy.com or write to 78 York Street, Marylebone, London W1H 1DP (Admin office Only) 

 

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website www.marieartsacademy.com. 

 

We also collect information to better understand how visitors use this website and to present relevant information to them. 

 

We collect information such as names, contact information including email address and demographic information including postcode, preference of musical instrument, interests and other information relevant to client inquiries, offers, and surveys. 

 

Collecting this data helps us understand what you are looking to achieve with Marie De Bry Arts Academy Ltd. Thereby, enabling us to deliver a better-quality products and services. 

 

Specifically, we may use data

• For our own internal records

• To improve the services we provide

• To contact you in response to a specific inquiry

• To customise the website for your easy access

• To send you emails about services, offers, and other things that might be relevant to you (we promise to never spam you)

• To contact you via email, telephone, email with information regarding your music progress and experience.

 

Cookies

 

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website. 

 

Cookies allow websites and application to store your preferences in order to present content, options or functions that are specific to your needs. They also enable us to see information about how many people use the website and what pages they tend to visit. 

 

Cookies do not provide us access to your computer or any information about you, other than that which you choose to share with us. 

 

You can use your cookie setting to determine how our website uses cookies. If you do not want our website to share cookies on your computer or device, you should set your web browser to refuse cookies. 

 

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you. Unless you have changed your browser to refuse cookies, our website will use cookies when you visit it. 

 

Controlling information about you

 

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.

 

Any personal information we hold about you is stored and processed under our data protection policy, in line with the data protection act 2018. 

 

Security

 

We will always hold your information securely. 

 

We will also do our best to protect your personal data once we have your information. 

 

To prevent unauthorised disclosure or access to your data, we have implemented a physical and electronic security safeguards. Unfortunately, the transmission of information via the internet is not always completely secure and therefore transmission is at your own risk.

 

Our website www.marieartsacademy.com may contain links to other websites: Please note that we have no control to other websites linked to ours if you provide information to a website to which is linked ours, we are not responsible for the protection and privacy. 

 

Access to your information or records

 

We give you the right to access your information held by us. Your right of access can be exercised in accordance with the Date procuration Act 2018.

 

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